Privacy Policy

01 / Who we are and what this policy covers

WafiDig is a technology company providing digital product development, deployment, and support services. This policy explains how we handle personal information through this website, project inquiries, and related client communications. WafiDig is responsible for deciding how inquiry information is used. If we process information on a client’s behalf as part of a project, the applicable service agreement and any data-processing agreement also govern that work.

02 / Information you provide

Our inquiry form collects your first and last name, email, selected service, and project description. You may also provide your company, phone number, website, project stage, expected timeline, whether the project involves healthcare or sensitive data, and your preferred contact method. A phone number is required when you ask to be contacted by phone. Older inquiries may include an investment range. We also retain your inquiry’s status, related correspondence, and contact details or notes maintained by our team to manage the relationship.

If you create an account, our authentication provider processes the account information and credentials needed for registration, verification, sign-in, and password recovery. Do not include passwords, payment card details, government identifiers, health information, or other sensitive personal data in a project brief. Only share information about another person when you are authorized to do so.

03 / Technical information, cookies, and local storage

Our hosting and authentication services may process technical information such as IP address, browser and device details, request times, usage events, and diagnostic or security logs. Cookies or similar browser storage may support sign-in, session continuity, security, and platform operation. Google Fonts is used to deliver typography; your browser connects to Google to retrieve those fonts, which exposes network information such as your IP address to that provider.

Browser settings let you control cookies and local storage, but disabling essential storage may prevent account features from working. Any future use of optional advertising or analytics cookies requiring consent will be subject to a separate consent choice. Ordinary platform traffic or usage records may be generated while visiting the website.

04 / Why we use information

We use information to respond to requests, understand business goals, prepare proposals, deliver agreed services, maintain client communications and records, operate and protect the website, troubleshoot problems, and meet legal obligations. Submitting an inquiry is not automatic enrollment in a marketing mailing list.

Where applicable data-protection law requires a legal basis, we rely on steps you request before entering a contract, performance of a contract, legal obligations, legitimate interests such as responding to business inquiries and securing our services where those interests do not override your rights, or consent when required. You may withdraw consent without affecting processing that was lawful before withdrawal.

05 / Who can receive information

Authorized WafiDig personnel and service providers supporting hosting, authentication, data storage, and email may process information as needed for their roles. This website uses Base44 for its application infrastructure. Email replies may pass through email delivery providers and your own email provider.

We may disclose information when legally required, to protect rights or investigate abuse, or in a business transfer subject to appropriate legal protections. We do not sell the information you submit through our inquiry form. A project inquiry does not grant permission to publish your name, logo, project details, or testimonial; public use should be separately authorized. Approved portfolio content is visible to other visitors after publication.

06 / Data security and shared responsibilities

The public website uses HTTPS to help protect information in transit. Application access rules restrict inquiry records, sender-contact records, and reply history to administrator accounts. Hosting and account authentication are provided through Base44. These measures help reduce unauthorized access; they are not a guarantee against every security incident.

No website, transmission method, or storage system is completely secure. Protect your credentials, avoid shared administrator accounts, and notify us if you suspect unauthorized access involving your information. Sensitive project assets or credentials should be exchanged through a separately agreed secure method, not the public inquiry form. If a personal-data breach requires notification under applicable law, we will provide the required notifications.

07 / How long we retain information

We retain information only for as long as reasonably needed for the purposes described here, including responding to inquiries, administering active engagements, maintaining required business records, resolving disputes, and meeting legal obligations. The appropriate period depends on the relationship, the type of information, and applicable requirements; this website does not promise a fixed automatic deletion date.

When information is no longer needed, it should be deleted or de-identified. Removal from active records may not immediately remove provider backups or records that must be retained for legal or security purposes. You can ask us about retention or request deletion using the contact link below.

08 / International processing

WafiDig’s service providers may process or store information outside your country, where privacy laws may differ. Where applicable law requires safeguards for international transfers, the relevant contractual or other legally recognized safeguards must apply. Contact us if you need details about the arrangements applicable to your engagement.

09 / Your privacy rights and choices

Depending on your location and applicable law, you may have rights to access or obtain a copy of your information, correct inaccurate information, request deletion, restrict or object to processing, request portability, or withdraw consent. Where applicable, you may also have rights to opt out of certain sharing, targeted advertising, or profiling, and to appeal a rights-request decision.

Use the contact link below and identify your message as a privacy request. Explain your request and the email address used for your inquiry; do not send identity documents through the public form. We may request proportionate verification through an appropriate channel before releasing or changing information. We respond within applicable legal time limits, subject to lawful exceptions, and do not discriminate for exercising protected rights. You may also complain to the privacy regulator in your jurisdiction.

10 / Children’s information

This website and our business services are intended for adults and are not directed to children under 18. We do not knowingly seek personal information from children. If you believe a child has submitted personal information, contact us so we can review and appropriately remove it.

11 / Third-party sites and client systems

Third-party sites and services have their own privacy practices. This policy does not govern independently operated services linked from this website or every system we build for a client. Before a project involves customer lists, analytics access, or other personal data, the parties should agree on permitted use, access, responsibilities, and any necessary data-processing terms.

12 / Policy updates and contacting us

We may update this policy to reflect changes in our practices or legal requirements. The date on this page identifies the latest revision. Material changes will be communicated as required by applicable law. For questions, rights requests, or security concerns, use the contact page linked below and mark the message “Privacy” or “Security.” Please describe security concerns without including passwords or sensitive records.